- Version 1.1.2
- Created & Sold by Wiztek France
- Released on September 14, 2018
- File Size: 48 MB
- Price: Free!
- Age Rating: 4+
- Categories: Lifestyle & Utilities
Description:Wiztek is the most complete IT tech support app. It provides the simplest way to get obtain the support that you need on all of your IT issues by connecting to our extensive Wizard community, by chat or visio.
HOW IT WORKS
1. Select the way in which you want to be helped
2. Describe your problem by using chat, audio or visual calls
3. Choose your wizard
4. Pay for it and you’re in!
• Online chat: start a private chat with our best Wizards; describe your issue; send pictures or short videos and chat with them to fix your problem! Our Wizards will take care of you with smart ideas.
• Instant call/visio: no need to use the app to describe your issues, go straight to the point and directly contact one of our Wizards - live. Use our exclusive video chat by pressing only one button! Our Wizards will be able to see your laptop, printer or any device that faces a problem.
• When you want: our Wizards are always available. We are building the largest on-demand IT community which is just waiting for you!
• Easy process: no more long forms to fill, your Wiztek account will be automatically created, based on your -email address only.
• No translation: all around the world, our Wizards speak your own language!
• Solve it or it's free: we do our best to solve your problems; otherwise, you are reimbursed.
No installation, no add-ons, no software to install: Wiztek uses the best technology embedded in the app to provide the best instant IT support experience ever and solve your issues.
Don’t waste time by searching to try conventional companies for help.
Try our application and get the best instant IT support help!
1. How can I be sure my issues will be solved?
Our tech community is built around a strong network of professional Wizards. We can fix any IT problem that you might you face, and if we don’t have the solution, you won’t pay for the service and you will be reimbursed immediately.
2. Can I choose my Wizard?
Yes you can, you will have the choice. You will be able to see their skills, their percentage of success and much more detailed information in their profiles. If a Wizard has helped you successfully previously and if he/she is available, that Wizard will deal with your problem.
3. What is the difference between Online Chat and Instant Call/Visio?
We adapted our service to every kind of person. If you like to chat, the online chat is the best value for you. If you have no time to chat and feel better to have the quickest answer ever, choose the instant call with the video option in it.
4. Do I need an account to use Wiztek services?
No. You don’t need to go through a long process to create an account; your account will automatically be created when you pay for the service. Wiztek onlyrequiress your e-mail address to do it. When you return to the app, we will send you a short security code to connect you to your Wiztek account.
Release Notes:- Minor bug fixes
- Stability improvement